Vice President and New Executive Vice

Case epitome ReportFMB&T Bank I. description of the Problem The sunrise(prenominal) Executive criminality President and Chief Information military officer of FMB&TBank piddle no resolve agency and function. II. Objective There should be a clear consent and responsibility for the late IT Executivein order for her to be telling and efficient. III. Analysis of the Causes a. Relationship between IT plane section and another(prenominal) lodge business units ismixed up causing abundant mental confusion, friction and inefficiency. . take form request are vague and not coordinated and consolidated to reflect aclearer delineation of the problem making it hard to mold a quick solutionwhich the banks other business units require. c. The presence of the new IT executive was not welcomed by the unitmanagers of other business units of the bank making it harder for her tofacilitate solutions for IT problems. d. IT round responsibilities are limited all to application program change states.They are notgiven the freedom to explore and practise new developments in the ITindustry. e. There is considerable influence from other regional executives todecentralize IT trading operations to regional branches because they feel thatresponse bequeath be faster to meet their requirements. IV. Choices a. Define an unadorned authority and responsibility of the new IT executive. Thespan of authority should hold tout ensemble business units pick out in the use IT toensure that alone pull up stakes follow IT processes and maps. . The new IT executive moldiness formulate strict IT policies and procedureswhich have the grace of the CEO and all IT users are needful to follow Failure to follow IT policies and procedure should be dealt with inaccordance with partnerships live rewards and punishment policies. c. Involve IT staffs in a more flexible working purlieu and give them thefreedom to take advantage on new IT innovations and apply it to the politi cal partys IT system. d.Re-organize the companys unit organizational grammatical construction to adapt intothe new requirement of IT engineering science rather than remain as unyielding as thecurrent vertical structure. e. Decentralize the whole IT department operations to regional branches inorder that performance will be faster. V. Selection from the Choices As a CEO, I will stir up the whole organizational structure of the companyand include IT as a major member in the implementation of companystrategies. If a bank wanted to grow in this generation, it must be willing toadapt to technological innovations.Task the new IT executive to formulate ITpolicies and procedures that will be implemented company wide where all ITusers are required to follow. VI. Implementation IT department should be given blanket authority in terms of implementing ITstrategies of the company and this should be understood by all departmentsand divisions. The new IT executive should create a company wi de IT helpdesk where allwork requests are consolidated, canvas and collated to come up with anintelligent solution to all IT problems.This will also eliminate confusionfriction and inefficiency since all information require to create a solution arealready consolidated. The only thing that IT will do is to see a frameworksolution to any imaginable IT problems that were presented ground on the IThelpdesk consolidated information. With this strategy, IT will have moreefficient control of its resources and channel saved resources in developingnew IT innovations that they can apply for the development of the company. 2 VII. Work place applicationIn our company, the IT department has fully control of all IT related to issues. ITdepartment has regional helpdesk to cater to all IT related work requests. TheIT helpdesk will in turn consolidate all work requests and assign qualifiedtechnical staffs that can best forebode the problem. For minor IT problems,the helpdesk will cover up it immediately by giving operate instructions to theuser. If technical intervention is required, a district IT technical staff will beimmediately dispatched to address the problem